Trailers sold by Mechid Trailers are covered by the manufacturers’ warranty for a period of 12 months (3 months for commercial use). This warranty period is valid from the date of original purchase and covers all products against defective materials or workmanship (jockey wheel, bearings, tyres, wheels, brake pads & wearable parts are excluded). Please note warranty does not cover a product damaged due to improper maintenance, misuse or abuse, accident, external influences such as water and fire. Warranty does not cover repairs required due to normal wear and tear. Mechid Trailers take no responsibility for any damage caused to property or persons through storage and use of products and equipment. Warranty void if physical damage found on item, unauthorized repair/service/disassembling, abused, improper setup/use of the products, failing to follow product instruction, stress the product beyond its stated limit etc.
The warranty will not cover any freight or postage cost at both ends. Customer will have to inspect the condition of the trailers upon pickup and report to us within 3 days for initial fault. Warranty claim generally takes a few business days.
Please kindly retain your sales invoice as a proof of purchase and must be presented when making a warranty claim. Trailers must be returned to Mechid Trailers for warranty work to be done.